EDS will be decommissioned on September 1, 2024. After the shutdown date, EDS data including active jobs or historical diagnostic information will not be accessible. Going
forward, EDS historical data will be available for viewing only through QSOL and Guidanz Service Event Management.
QSOL and INSITE will continue to be available for diagnostics and troubleshooting and will not be impacted by the decommissioning
of EDS.
To avoid rework of inflight diagnostic sessions, it is highly recommended that all service providers start using Guidanz Service
Event Management or QSOL + INSITE before the decommission date.
Custom Solutions: Service procedures may vary based on each Service Provider and region. Please contact your local leadership/Cummins Representative
for available diagnostic and troubleshooting solutions based on your level of service. Cummins’ Digital Service Solutions
(replacements) for the EDS are as follows:
| TYPE OF CHANNEL/USERS |
DIGITAL SERVICE SOLUTIONS |
- CIHR
- Distributor locations only using EDS
- International Dealers
- Independent Shops, Owners Operators
|
|
- North American Certified Dealers
- Distributors using Guidanz
|
- Guidanz Service Event Management
- INSITE
|
For North American Certified Dealers interested in Guidanz Service Event Management: Contact your Cummins Representative for further information. You can onboard now through the self-serve portal (login here).
Need Help? Contact Cummins Care or guidanz@cummins.com.
