- Customers have a menu of options to choose from when facing a major repair event.
- As a sales professional, you must be able to understand what options best fit the customer's needs given their circumstances.
- There is a great opportunity to up-sell a ReCon engine when a customer falls in to a certain category of repair.
- Use this training in conjunction with the “Every Minute Counts” marketing materials. Go to the “Promotions” Page on QuickServe Online to access these or click this link.